On-Site Computer Repair, Service, Networking and IT Support to Homes and Small Businesses Throughout Milwaukee, Waukesha, Ozaukee, Racine, Kenosha, Washington and Walworth Counties.
A number of features have been added to tecs-onsite.com this month which are aimed at enhancing customer contact and support. A request service form has been added allowing you to submit a service request online that will immediately be relayed to a technician via email and cell phone text message. Also, we have added remote support to our service offerings, whereby a technician can remotely access your computer over the internet through a secure desktop sharing system and solve many types of problems. Finally, a live help system has been installed and integrated with the web site, giving you the opportunity to chat live with us and ask any questions you may have about your computer system or network. We hope these new offerings will help you to more conveniently and efficiently receive the effective computer help and support you have come to expect from Ted E’ s Computer Services!
TCP/IP is an acronym which stands for Transmission Control Protocol/Internet Protocol. They are two separate protocols used together which underlie all internet based communications between computer systems. The TCP protocol establishes a method for chunks of data to be broken up into packets and sent to a destination for reassembly and confirmation of successful delivery. The IP protocol establishes an addressing scheme for networked computers so that transmitted packets of data will reach their proper destination.