Spot and avoid a dangerous phone tech support scam | Komando.com
I have heard numerous reports recently of homes receiving phone calls from representatives of Microsoft, claiming that their computer is hacked or infected with a virus and requires immediate service. To my knowledge, Microsoft does not make phone calls to end user customers in this fashion, and so they are very likely a scam.
Kim Komando shares an email sent to her describing one of these tech support phone call scams in detail, and gives some tips about what you can do if you receive such an unsolicited phone call.
~Ted Eiler
To Article: Spot and avoid a dangerous phone tech support scam | Komando.com.
Windows XP lives on: Avast survey shows 27 percent of its XP users don’t plan to switch | PCWorld
Security software vendor Avast recently conducted a survey of its Windows XP users and found that 27 percent of them don’t plan on changing their operating system, though the system can become more vulnerable to unaddressed security risks with the passage of time.
Although Avast has stated they will continue supporting their software on Windows XP for the next 2 years or more, they caution XP users that antivirus software is not a substitute for an absence of operating system security updates.
~Ted Eiler
8 essential browser Tips & Tricks | Komando.com
Kim Komando reviews some effective ways to configure and navigate your web browser, be it Chrome, Firefox, Internet Explorer or Safari.
~Ted Eiler
To Article: 8 essential browser Tips & Tricks | Komando.com.
How to fix a stuck printer in less than 30 seconds | Komando.com
A very common cause of print jobs not printing is that the job may become stuck or corrupted in the print queue or print spooler, an area of memory where print job data sent before it is relayed to the printer. Manually stopping, clearing and restarting the print spooler can be a fairly technical task. Fortunately there is a free utility as pointed out by Kim Komando called Print Queue Cleaner, which will automatically clear the print queue and hopefully get you printing again.
~Ted Eiler
To Download: Print Queue Cleaner
To Article: How to fix a stuck printer in less than 30 seconds | Komando.com.
Google updates terms of service to reflect its scanning of users’ emails | PCWorld
For a number of years now Google has been engaging in the practice of automated analysis of Gmail users email content in order “to provide you personally relevant product features, such as customized search results, tailored advertising, and spam and malware detection. This analysis occurs as the content is sent, received, and when it is stored.” (as stated in the new Google Terms of Service)
This recent update to the terms of service has been entered in amidst litigation disputes with governmental agencies and privacy groups.
~Ted Eiler
To Article: Google updates terms of service to reflect its scanning of users’ emails | PCWorld.